Click and Collect

Home Delivery

At DJ Laing we offer standard and site delivery services to help you get everything you need for your DIY project, direct to your door. 

We’re making some changes to the way we make our deliveries. The COVID-19 situation continues to change rapidly. The safety of our colleagues and customers is our priority.

- We’ll provide our delivery crews with PPE and hand sanitiser to maintain excellent standards of hygiene at all times.

- Our delivery crew will call 24 hours before your delivery to assess if anyone within the household is self-isolating or have symptoms that we need to be aware of.

- Our colleagues will not enter your property, we’ll place your items by your front door. Some items are delivered to kerb-side (the street outside your home) or flat surface outside your property.

- Having knocked on your door, we’ll step back to a safe distance where your delivery can be viewed, this ensures your items are left securely and not left unattended.

- Your signature will not be required on our hand-held devices, our driver will sign for the delivery on your behalf.

Click and Collect

Once you've placed your order

We’ll tell you what time your order will be available to collect from. It is an AM or PM time slot for our Click and Collect service.

What do I need to bring to collect my order?

Please head to our Click and Collect point at the front of the store and bring:

A copy of your order confirmation on your phone or printed out as proof of purchase
The payment card that you used to pay for this order or,
A current photographic driver’s license, passport or a PASS accredited proof of age card.

Can someone collect on my behalf?

We’re happy for someone else to collect your order, but to protect you from fraud, the person you’ve nominated must present a copy of the order confirmation and their photo ID (passport or photo driver’s license).